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  OLIVETTI ERROR CODES D16/200/250 MODELS AND KYOCERA KM1620/50 KM2020/50 KM2550 MODELS
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CODE CONTENTS CAUSES
C0030
Fax control PCB*1 system problem

• Processing with the fax software was
disabled due to a hardware or software
problem.
Fax control PCB*1
Defective fax control
PCB.
 
C0070
Fax control PCB*1 incompatibility
detection problem

• Fax software is not compatible with
MMI software.
Fax software or
main software is
something of the
other machine.
 
C0100
Backup memory read/write problem
(main PCB flash)

• Read and write data does not match.
Defectivemain
PCB.
  
C0110
Backup memory data problem (main
PCB flash)

• Data in the specified area of the
backup memory does not match the
specified values.
Problem with the
backup memory
data.
Defective backup
RAM.
  
C0130
Backup memory read/write problem
(main PCB EEPROM)

• Read and write data does not match.
Defective
EEPROM or main
PCB.
  
C0140
Backup memory data problem (main
PCB EEPROM)

• Data in the specified area of the
backup memory does not match the
specified values.
Problem with the
backup memory
data.
Defective
EEPROM.
  
C0150
Backup memory read/write problem
(engine PCB)

• Read and write data does not match.
Defective engine
PCB.
  
C0160
Backup memory data problem (engine
PCB)

• Data in the specified area of the
backup memory does not match the
specified values.
Problem with the
backup memory
data.
Defective backup
RAM.
  
C0170
Accounting count problem

• When the power is turned on, the total
count and the scan count are abnormal
both on the main PCB and the
engine PCB.
Defective main
PCB or engine
PCB.
  
C0180
Machine number mismatch

• When the power is turned on, the machine
number does not match between
the main PCB and the engine
PCB.
Correct EEPROM
is not installed.
Data damage of
EEPROM.
  
C0210
Communication problem between
the main PCB and engine PCB

• When the power is turned on, the machine
does not detect the low level of
SBSY and the high level of SDIR for
10 s.
Poor contact in
the connector terminals.
Defective main
PCB or engine
PCB.
  
C0240
Printer board PCB communication
problem

• The printer board PCB does not respond
120 s after the power is turned
on.
Poor contact in
the connector terminals.
Defective main
PCB or printer
board PCB.
  
C0250
Scanner network board*1 communication
problem

• The scanner network board does not
respond.
Poor contact in
the connector terminals.
Defective main
PCB or scanner
network board.
  
C0280
Fax control PCB*1 communication
problem

• Communication between the fax control
PCB and the main PCB of the
machine cannot be performed normally.
Poor contact in
the connector terminals.
Defective main
PCB or fax control
PCB.
  
C0410

DP*1 communication problem

• Communication fails five times successively.

DP installed incorrectly.
Defective engine
PCB or DP driver
PCB.
  
C0420

First paper feeder*2 communication
problem

• Communication fails five times successively.

Paper feeder installed
incorrectly.
Defective engine
PCB or drawer
main PCB.
  
C0440
Finisher*1 communication problem

• Communication fails five times successively.
Finisher installed
incorrectly.
Defective engine
PCB or finisher
main PCB.
  
C0500
Second paper feeder*1 communication
problem

• Communication fails five times successively.
Paper feeder installed
incorrectly.
Defective engine
PCB or drawer
main PCB.
  
C0510
Third paper feeder*1 communication
problem

• Communication fails five times successively.
Paper feeder installed
incorrectly.
Defective engine
PCB or drawer
main PCB.
  
C0610
Bitmap (DIMM) problem

• There is a problem with the data or
address bus of the bitmap DRAM.
Defective main
PCB.
DIMM installed
incorrectly.
Defective DIMM.
  
C0630
DMA problem

• DMA transmission of compressed,
decompressed, rotated, relocated or
blanked-out image data does not
complete within the specified period
of time.
Defective main
PCB.
  
C0800
Image processing problem

• JAM05 is detected twice.
Defective main
PCB.
  
C0820
Fax control PCB*1 CG ROM
checksum error

• A checksum error occurred with the
CG ROM data of the fax control PCB.
Defective fax control
PCB.
  
C0830
Flash ROM program area checksum
error

• A checksum error occurred with the
program of the fax control PCB.
Defective fax control
PCB.
  
C0860
Fax control PCB*1 software switch
checksum error

• A checksum error occurred with the
software switch value of the fax control
PCB.
Defective fax software.
Defective fax control
PCB.
  
C0870
Fax control PCB*1 to main PCB highcapacity
data transfer problem

• High-capacity data transfer between
the fax control PCB and the main
PCB of the machine was not normally
performed even if the data transfer
was retried the specified times.
Poor contact in
the connector terminals.
Defective main
PCB or fax control
PCB.
  
C0880
Fax control PCB*1 program archive
problem

• When power is turned on, the compressed
program in the Flash ROM
on the fax control PCB was not successfully
decompressed.
Defective fax control
PCB.
  
C0890
Fax control PCB*1 CG font archive
problem

• When power is turned on, the compressed
CG font in the Flash ROM on
the fax control PCB was not successfully
decompressed.
Defective fax control
PCB.
  
C0900
Fax software incompatibility detection
problem

• Version of fax software is not compatible
with that of main software.
Fax software version
or main software
is earlier.
  
C0920
Fax file system error

• The backup data is not retained for
file system abnormality of flash
memory of the fax control PCB.
Defective fax control
PCB.
  
C2000
Drive motor problem

• LOCK ALM signal remains high for 1
s, 1 s after the drive motor has turned
on.

Poor contact in
the drive motor
connector terminals.
Defective drive
motor rotation
control circuit.

Defective drive
transmission system.

  
C3100
Scanner carriage problem

• The home position is not correct
when the power is turned on or copying
the document placed on the contact
glass.
Poor contact of
the connector terminals.
Defective scanner
home position
switch.
Defective engine
PCB.
Defective scanner
motor.
  
C3200
Exposure lamp problem

• Non-lighting of the exposure lamp is
detected at the beginning of copying.
Poor contact of
the connector terminals.
Defective exposure
lamp or inverter
PCB.
Defective engine
PCB.
Incorrect shading
position.
  
C3300
Optical system (AGC) problem

• After AGC, correct input is not obtained
at CCD.
Insufficient exposure
lamp luminosity.
Defective engine
PCB.
Incorrect shading
position.
Defective CCD
PCB.
  
C4000
Polygon motor synchronization
problem

• The polygon motor does not reach
the stable speed within 15 s of the
START signal turning on.
Poor contact in
the polygon motor
connector terminals.
Defective polygon
motor.
Defective engine
PCB.
  
C4010
Polygon motor steady-state problem

• The polygon motor rotation is not
stable for 5 s after the polygon motor
rotation has been stabilized.
Poor contact in
the polygon motor
connector terminals.
Defective polygon
motor.
Defective engine
PCB.
  
C4200
BD steady-state problem

• The MIP detects a BD error for 600
ms after the polygon motor rotation
has been stabilized.
Defective laser
diode.
Defective polygon
motor.
Defective main
PCB.
Defective engine
PCB.
  
C6000
Broken fixing heater wire

• In fixing warm-up, the time to reach
50°C/122 °F exceeds 13.5 s, the time
to reach 100°C/212 °F exceeds 10 s,
the time to reach the primary stabilization
exceeds 10 s or the time to
reach the secondary stabilization exceeds
24 s.
Poor contact in
the thermistor
connector terminals.
Fixing thermistor
installed incorrectly.
Fixing thermostat
triggered.
  
C6000
Broken fixing heater wire

• In fixing warm-up, the time to reach
50°C/122 °F exceeds 13.5 s, the time
to reach 100°C/212 °F exceeds 10 s,
the time to reach the primary stabilization
exceeds 10 s or the time to
reach the secondary stabilization exceeds
24 s.
Fixing heater M or
S installed incorrectly.
Broken fixing
heater M or S
wire.
  
C6020
Abnormally high fixing unit thermistor
temperature

• The fixing temperature exceeds
230°C/446 °F for 40 ms.
Shorted thermistor.
Broken heater
control circuit on
the power supply
PCB.
  
C6050
Abnormally low fixing unit thermistor
temperature

• The fixing temperature remains below
90°C/194°F for 1 s.
the thermistor
connector terminals.
Broken fixing thermistor
wire.
Fixing thermistor
installed incorrectly.
Fixing thermostat
triggered.
Fixing heater M or
S installed incorrectly.
Broken fixing
heater M or S
wire.
  
C6400
Zero-crossing signal problem

• The engine PCB does not detect the
zero-crossing signal for the time
specified below.
At power-on: 3 s
Others: 5 s
Poor contact in
the connector terminals.
Defective power
supply PCB.
Defective engine
PCB.
  
C7800
Broken external temperature thermistor

• The input voltage is 0.5 V or less.
Poor contact in
the humidity sensor
connector terminals.
Defective humidity
sensor.
  
C7810
Short-circuited external temperature
thermistor

• The input voltage is 4.5 V or more.
Poor contact in
the humidity sensor
connector terminals.
Defective humidity
sensor.
  
C8170
Finisher*1 front side registration motor
problem

• If the front side registration home position
sensor is on in initialization, the
sensor does not turn off within 570
ms of starting initialization.

• If the front side registration home position
sensor is off in initialization, the
sensor does not turn on within 3180
ms of starting initialization.
The front side registration
motor
connector makes
poor contact.
The front side registration
motor
malfunctions.
The front side registration
home position
sensor connector
makes
poor contact.
The front side registration
home position
sensor malfunctions.
Defective finisher
main PCB.
  
C8180
Finisher*1 rear side registration motor
problem

• If the rear side registration home position
sensor is on in initialization, the
sensor does not turn off within 570
ms of starting initialization.

• If the rear side registration home position
sensor is off in initialization, the
sensor does not turn on within 2880
ms of starting initialization.
The rear side registration
motor
connector makes
poor contact.
The rear side registration
motor
malfunctions.
The rear side registration
home position
sensor connector
makes
poor contact.
The rear side registration
home position
sensor malfunctions.
Defective finisher
main PCB.
  
C8170
Finisher*1 trailing edge registration
motor problem

• If the trailing edge registration home
position sensor is on in initialization,
the sensor does not turn off within
570 ms of starting initialization.

• If the trailing edge registration home
position sensor is off in initialization,
the sensor does not turn on within
4550 ms of starting initialization.
The trailing edge
registration motor
connector makes
poor contact.
The trailing edge
registration motor
malfunctions.
The trailing edge
registration home
position sensor
connector makes
poor contact.
The trailing edge
registration home
position sensor
malfunctions.
Defective finisher
main PCB.
  
C8180
Finisher*1 front stapler problem

• The front stapler home position sensor
does not change state from nondetection
to detection within 200 ms
of the start of front stapler motor
counterclockwise (forward) rotation.

• During initialization, the front stapler
home position sensor does not
change state from non-detection to
detection within 600 ms of the start of
front stapler motor clockwise (reverse)
rotation.
The front stapler
connector makes
poor contact.
The front stapler
malfunctions.
a) The front stapler
is blocked
with a staple.
b) The front stapler
is broken.
Defective finisher
main PCB.
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